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913 Longfield Rd. Colonial Beach VA 22443
Mon - Fri: 8am - 5pm

Privacy Policy

Colonial Beach Auto is committed to protecting your privacy and personal information.

Last updated: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you schedule an appointment, request a service estimate, or contact us through our website or phone.

Personal Information

  • • Name and contact information (phone number, email address)
  • • Vehicle information (make, model, year, VIN if provided)
  • • Service history and repair records
  • • Payment information for services rendered
  • • Photos of vehicle damage for estimates

How We Use Your Information

We use the information we collect to:

  • • Provide automotive repair and maintenance services
  • • Schedule appointments and send service reminders
  • • Process payments and manage your account
  • • Communicate with you about your vehicle's service needs
  • • Comply with legal and regulatory requirements
  • • Improve our services and customer experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • • With your explicit consent
  • • To insurance companies when processing claims
  • • To parts suppliers and manufacturers for warranty purposes
  • • To comply with legal obligations or court orders
  • • To protect our rights, property, or safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • • Access your personal information we maintain
  • • Request corrections to inaccurate information
  • • Request deletion of your personal information
  • • Opt-out of marketing communications

Cookies and Website Data

Our website may use cookies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

We use third-party services including Carwise for collision estimates and ShopMonkey for work requests. These services have their own privacy policies which govern their use of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Colonial Beach Auto

913 Longfield Rd

Colonial Beach, VA 22443

Phone: 804-410-5500

Email: team@colonialbeachauto.com

© 2024 Colonial Beach Auto LLC. All Rights Reserved.