PROGRESSIVE PARTNER ADVANTAGES
As a Progressive approved collision center, we provide enhanced benefits and streamlined service for Progressive customers.
Concierge Service
White-glove service with dedicated support throughout your repair process.
Guaranteed Repairs
Progressive backs our work with enhanced warranty coverage and quality guarantees.
Faster Processing
Streamlined claim processing and expedited repair scheduling through Progressive partnership.
Quality Standards
Progressive-approved repair methods and quality control for consistent results.
Progressive Concierge Service
As a Progressive approved collision center, we provide enhanced concierge service to make your collision repair experience as smooth as possible.
Dedicated Claims Specialist
Personal claims specialist guides you through the entire repair process.
Rental Car Coordination
We arrange rental car pickup and delivery at our facility for your convenience.
Progress Updates
Regular updates on repair progress with photos and estimated completion times.
Quality Assurance
Final quality inspection and customer walkthrough before vehicle delivery.
PROGRESSIVE COVERED SERVICES
Collision Repair
- Advanced frame repair
- Structural damage restoration
- Safety system calibration
- OEM parts and procedures
Paint & Refinishing
- Waterborne paint system
- Color match guarantee
- Multi-stage paint process
- Clear coat protection
Additional Services
- Glass replacement
- Mechanical repairs
- Detailing services
- Vehicle delivery
PROGRESSIVE REPAIR PROCESS
File Claim
Report your claim to Progressive through app, online, or phone.
Choose Shop
Select Colonial Beach Auto as your Progressive approved shop.
Concierge Setup
Dedicated specialist coordinates your entire repair experience.
Quality Repair
Progressive-approved repair process with regular progress updates.
Guaranteed Result
Final inspection and delivery with Progressive-backed warranty.